Solutions
Features
Pre-booking
Never lose a customer. Complete abandoned browser/booking journeys to pull in customers on the fence.
Post-booking
Make it easy for customers to pivot & modify plans while having full visibility on available flights, additional costs & possible upgrades.
Pre-travel
Passengers never need to hunt for boarding passes or confirm flight timings on several apps or the website.
During travel
Handle all scenarios in a busy & chaotic airport from informing about gate changes, baggage checked-in to reduce queues & ease the travel experience.
Post-travel
Provide value adds like weather advisory or suggestions of popular destinations. Make your customer feel always special.
Ancillary sales
Build revenue from seats, baggage, meals & more. Make rewards most accessible to fliers.
Travel Updates
Seat numbers, flight details & allowed baggage - all in one easy to locate chat on WhatsApp.
Crew Management
Manage air side & land side staff rosters without confusion or constant checking in. All it takes is a WhatsApp acknowledgement.
22North Platform Architecture.
Manage My Booking
Manage My Loyalty
Feedback Management
Operational disruption monitoring
Passenger re-accommodation workflows
Automated passenger communication
Service recovery management
Ancillary sales
Duty free integrations
Destination experiences
22North - Passenger Operations Platform for Airlines
Run your entire airline and airport communication on WhatsApp.
Schedule a demo to learn more.
