- Built for the moments passengers remember most

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Built With Our Clients

Powering every journey
with confidence.

Reliable, secure, and future-ready communication infrastructure that keeps every journey moving.

Enterprise-Grade Security

Built with security-first architecture and SOC2-ready controls.

Fast & Flexible Integration

Pre-built connectors and APIs for quick, seamless integrations.

Multi-Channel Engagement

Reach passengers on their preferred channels, anytime, anywhere.

Revenue & Recovery Workflows

Convert every interaction into a revenue or recovery opportunity.

Deep Airline Expertise

Built by airline domain experts for the complexity of airline operations.

Real-Time Orchestration

Automated, event-driven communication across the passenger journey.

Your Airline Systems. Finally In Sync.

Reservation Systems

Enterprise Communication

Channels

AI and LLMs

Brands that Trust Us

Case Studies by 22North

Enabling merger transition of two major airlines in India

22North, a leading global CPaaS provider, partnered with one of India’s oldest airlines to ensure a smooth transition, integrating systems and maintaining notification services seamlessly for their customers.

22North, a leading global CPaaS provider, partnered with one of India’s oldest airlines to ensure a smooth transition.

53%

Customer queries resolved through automation.

1.5x

Traffic increase managed with 99% notification success.

Insights that move aviation forward.

Explore real airline stories, expert perspectives, and product experiences shaping the future of connected passenger journeys.

Mergers Are Complicated. Passenger Communication Shouldn’t Be.

22North ensured seamless passenger communication during a major airline transition, keeping passengers informed and operations aligned throughout the migration process.

22North x Optivara: Transforming Airline Disruption Management

Discover how 22North by Phonon and Optivara Solutions are transforming airline disruption recovery with AI-powered decision-making and real-time passenger communication.

22North - Your Airline's MyBookin on WhatsApp

Empower passengers with a seamless self-service booking experience on WhatsApp. 22North helps airlines simplify communication, automate engagement, and deliver faster support through a familiar messaging platform.

Insights that move aviation forward.

Explore real airline stories, expert perspectives, and product experiences shaping the future of connected passenger journeys.

Mergers Are Complicated. Passenger Communication Shouldn’t Be.

22North ensured seamless passenger communication during a major airline transition, keeping passengers informed and operations aligned throughout the migration process.

22North x Optivara: Transforming Airline Disruption Management

Discover how 22North by Phonon and Optivara Solutions are transforming airline disruption recovery with AI-powered decision-making and real-time passenger communication.

22North - Your Airline's MyBooking on WhatsApp

Empower passengers with a seamless self-service booking experience on WhatsApp. 22North helps airlines simplify communication, automate engagement, and deliver faster support.

Solutions

22North - Your Airline's WhatsApp Concierge

In Motion

22North by Phonon at APEX FTE Ancillary and Retailing 2026 Dublin

Recovery Is No Longer Operational. It Is Conversational and Real-time.Delayed aircrafts. Airport availability. Displaced crew. Thousands of impacted passengers receiving fragmented updates across...

22North x Optivara: Transforming Airline Disruption Management

Flight disruptions aren’t just operational events — they’re high-stress passenger moments. Recovering aircraft and crew is only step one. Informing passengers in real time is step two. But empowering...

22North by Phonon Partners with Jazeera Airways to Launch ‘JazLink’

Technology is most powerful when it puts the customer first.22North by Phonon has partnered with Jazeera Airways to launch JazLink — an AI-powered digital communication platform designed to keep every...

22North Accredited as AWS Qualified Software Solution

We’re proud to announce that 22North’s Passenger Operations Platform has successfully completed the AWS Foundational Technical Review (FTR) — validated against AWS Well-Architected best practices...

22North in the News

22North in the News

Run your entire airline's MyBooking on alternate channels.